Delivery Lead

Our mission at Netguru is to help entrepreneurs and innovators shape the world through beautiful software. We care about trust, taking ownership, and transparency. As a Certified B Corporation®, we offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback. If you want to work from home and be a full time employee, great! We want to create the right opportunities for you.

What’s in it for you?

• Work in one of the 3 Netguru verticals: Finance, Retail or General (greentech, medtech, edtech, automotive, etc.),
• Lead a team of experienced Project and Product Managers with high seniority level and ownership,
• Work directly with Engineering Leads, and closely with Consulting Directors,
• Work in a strong organization that prioritizes learning and strives for processes that are innovative and continuously improving,

Let us guide you through 3 of your future work areas:

⭐Strategy Planning & Execution

• Participation in the co-creation and execution of the strategy for an assigned vertical in terms of financial growth & profitability, marketing & visibility, sales, service offering, operations, scaling & team growth, customers.

• Executing delivery strategies for an overseen portfolio and ownership of the margin.

• Executing commercial strategy for a given vertical and/or portfolio (offering, go-to-market, marketing & business activities, new account research & strategy management, and more).

🌱 Business Development

• Engaging actively in attracting new clients to Netguru, identifying & contributing to potential sales and growth opportunities in your portfolio.

• Building and maintaining long term relationships with key customers from your portfolio & targeted markets,

• Understanding and tracking key vertical trends and translating them into relevant business opportunities.

📈 Portfolio Management

• Directly cooperating with Engineering Leads and the Business Representatives to realise accounts strategy;
• Ensuring that project & product management standards and best practices are maintained across the portfolio. Being accountable for monitoring service quality, profitability, team and client satisfaction on all accounts.
• Actively identifying and removing portfolio-wide & cross-department bottlenecks within Delivery and beyond.
• Setting expectations for Business Value in projects to the account team. Responsibility for ensuring that Business Value of the product is understood and OKRs goals are set and met.
• Participating in the escalation process for both teams and clients.
• Building relationship with key stakeholders across accounts to secure smooth cooperation;

Requirements

You’re a perfect fit if you have:

• Minimum 2 years of hands-on experience in delivering scalable and large projects (ideally enterprise software),
• Minimum 2 years of experience in managing larger/dynamic structures and a maintaining a high-value portfolio,
• Proven track record of managing complex initiatives and serving your team as coach to achieve outstanding results,
• Total minimum 5-7 years of experience in project management,
• Been co-creating and supporting the execution portfolio strategy and account growth plans to grow business YoY (year-over-year),
• Experience in working in a customer-facing environment; preferably with a professional services background,
• Broad business and technology understanding, a good awareness of industry trends and ability to translate them into relevant opportunities,
• Ability to execute & delegate in a complex & multi-level stakeholder environment.
• Fluency in English language (both spoken and written), knowledge of Polish is a plus.

Benefits

• Access to the WorkSmile platform offering benefits adapted to your preferences:

  • Multisport card,
  • Private health insurance package,
  • Life insurance,
  • and hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.)
• Individual growth budget for your educational plan,
• Discounts on Apple products,
• One-time 1000 PLN home office bonus,
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.