Infrastructure Project Manager

Iland

Houston - Telecommute

iland is looking for an experienced and passionate Infrastructure Project Manager to manage technical and operational engineering projects across iland’s global cloud infrastructure. This position is a key role in driving the ongoing success of all Operations and Engineering projects. Primary goal and job responsibilities will be to identify, organize, manage and drive the variety of tactical and strategic initiatives within a project management framework, supporting the broader technology innovation goals of iland’s global infrastructure. This is a full-time position based from your home and reporting in to our Director of Technology Operations.

Responsibilities

  • Collaborate with the Director of Cloud Operations and Director of Data Center Operations to organize and manage day-to-day operational activities across the iland global infrastructure environments, including compute, storage, networking and data center facilities
  • Help drive and manage engineering team resource scheduling and availability across local and remote technical staff tasks, maintenance window notifications, access controls, escalation, and lifecycle-related issues
  • Lead and manage all internal projects specific to the ongoing delivery and availability of iland’s global cloud infrastructure
  • Collaborate with Capacity Management teams to ensure optimal project delivery goals and timelines are maintained to satisfy ongoing growth and demand
  • Collaborate with Technical Account Managers and Cloud Support teams to ensure optimal customer satisfaction and service delivery areas dependant on the iland global cloud infrastructure
  • Ability and initiative to learn processes and technology in a fast-paced environment
  • Assist with configuration, asset and change management elements of the day-to-day operational activities
  • Assist the Cloud Operations Manager and Director of Datacenter Operations as a second point of contact for Sales, Deployment, and Engineering teams for datacenter issues and projects
  • Capable of travel to global datacenter locations and able to work non-standard hours as needed to satisfy customer and iland requirements
  • All other duties assigned

Requirements

The following skills represent the minimum requirements to be considered for this position:

  • Bachelor’s degree in technical discipline
  • 5+ years experience in technical project management
  • Prior hands-on technical experience at the individual contributor level in infrastructure or technical engineering projects
  • Excellent communicator (English language speaking and writing), high energy, positive attitude, aptitude for professional growth
  • Proven experience managing technical contributors in matrix-managed organization
  • Capable of handling multiple projects of various sizes simultaneously
  • Able to lift 30 lbs or more with assistance as required

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

  • Technical knowledge of prevalent storage and compute hardware. Basic understanding of network fundamentals
  • PMP, ITIL or other equivalent certifications
  • IT Software license knowledge
  • Jira, Confluence, and process experience
  • Experience managing and/or deploying IT infrastructure in data centers
  • Logistical experience with large freight and small pack shipping

Benefits

  • Competitive Salary
  • Stock Plan
  • 401k Plan with Company Match
  • PPO Healthcare Insurance Plan
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Paid Vacation & Holidays

About iland

iland has been in business for over 25 years, and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). iland differentiates itself and maintains its market leadership by investing heavily in its proprietary Cloud Console, which is an orchestration tool for its cloud services offered in the US, Canada, Europe, Australia, and Singapore. The result of this investment is a rapid development cycle with up to four product releases per year. We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:

  • Gartner Magic Quadrant "DRaaS" Leader: 2016, 2017, 2018, & 2019
  • The Forrester Wave "DRaaS" Providers: 2014, 2017, & 2019
  • Veeam Impact Partner of the Year: 2015, 2017, 2018, 2019 & 2020
  • Veeam Innovation Award: 2018, 2019, & 2020
  • Zerto Cloud Partner of the Year: 2016, 2017, 2019, & 2020
  • CRN Partner Program Guide Winner: 2018, 2019, & 2020
  • Best of VMworld 2018 Gold Award: 2018
  • Houston Business Journal #1 Best Place to Work: 2012 & 2013
  • Nine Lives Media Inc. Talkin’ Cloud 100: 2011, 2012, 2013, & 2016
  • Houston Business Journal Houston Fast 100: 2012 & 2013
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