Director of IT

Iland

Houston - Telecommute

11:11 Systems is looking for an energetic Director of IT to oversee information technology systems’ administration, IT vendor management and the internal user Service Desk. The ideal candidate will be adept at collaborating with stakeholders to promote new technologies to simplify and streamline corporate system access and management, functionality, and security.

This role will support the growth and development of the internal user Service Desk while ensuring it adheres to information security standards and meets or exceeds stakeholders’ needs. This is a full-time remote position, with preference given to candidates in Houston, TX or Greenville, SC, and will report to the VP of Compliance and IT.

Responsibilities

  • Provide leadership and management to the internal user Service Desk and IT Systems Administrators to ensure the best possible service levels to all stakeholders
  • Manage internal and external Compliance Requirements and preparation for Information Security Audits
  • Develop systems and tools to administer Corporate IT systems and hardware (streamline access management and change management)
  • Develop, report and continually improve upon Operational Metrics for the internal user Service Desk
  • Manage IT Vendors, including engaging with Contract Management and Procurement functions
  • Coordinate work responsibilities, foster career and technical development for the internal user Service Desk and IT Systems Administrators
  • All other duties as assigned

Requirements

The following skills represent the minimum requirements to be considered for this position:

  • Bachelor’s degree in Computer Science, Business Administration, Management of Information Systems or combined relevant experience and business/IT certifications
  • 5+ years of management or supervisory experience in mid- to large-sized enterprise(s)
  • Experience in administering Microsoft 365, Azure AD, or Google Workspace
  • Analytical skills and the ability to solve complex problems
  • Work well within a team and highly collaborative environment
  • Organization and planning skills with the ability to manage priorities and commitments in a productive manner

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

  • Outstanding communication skills (written and verbal) as well as interpersonal skills
  • ITIL certification or similar
  • Experience with SaaS services such as Atlassian, Slack, Microsoft 365, Google Workspace
  • Any relevant certifications from VMware, Microsoft, or Cisco

Benefits

  • Competitive Salary
  • Bonus Plan
  • Stock Plan
  • 401k Plan with Company Match
  • PPO Healthcare Insurance Plan
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Paid Vacation & Holidays

About iland, an 11:11 Systems company

iland, an 11:11 Systems company, has been in business for over 25 years, and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). iland differentiates itself and maintains its market leadership by investing heavily in its proprietary Cloud Console, which is an orchestration tool for its cloud services offered in the US, Canada, Europe, Australia, and Singapore. The result of this investment is a rapid development cycle with up to four product releases per year. We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:

  • Gartner Magic Quadrant "DRaaS" Leader: 2016, 2017, 2018, & 2019
  • The Forrester Wave "DRaaS" Providers: 2014, 2017, & 2019
  • Veeam Impact Partner of the Year: 2015, 2017, 2018, & 2019
  • Veeam Innovation Award: 2018, 2019, & 2020
  • Zerto Cloud Partner of the Year: 2016, 2017, 2019, & 2020
  • CRN Partner Program Guide Winner: 2018, 2019, & 2020
  • Best of VMworld 2018 Gold Award: 2018
  • Houston Business Journal #1 Best Place to Work: 2012 & 2013
  • Nine Lives Media Inc. Talkin’ Cloud 100: 2011, 2012, 2013, & 2016
  • Houston Business Journal Houston Fast 100: 2012 & 2013
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