Business Analyst


Houston - Telecommute

iland is looking for an experienced Business Analyst to identify and implement business solutions through collaboration, problem solving, and detailed analysis of business processes and systems across the company. This role will partner with the Sales and Sales Operations teams to support and ensure delivery of business processes and applications and align with business and IT strategy.

The ideal candidate will be energetic, adaptable, detail oriented, capable of understanding a diverse set of business systems, and knowledgeable of how data flows across departments in an organization.


  • Collaborate with internal stakeholders to solve business process issues, system integration deficiencies & opportunities, and application issues

  • Analyze data, process flows and automation between applications and teams to identify trends, patterns and opportunities to scale the business

  • Lead projects to implement new and upgraded business processes and automated solutions

  • Develop and maintain business process design documentation (data maps, process flows, system integration diagrams and departmental interdependencies)

  • Gather business requirements and interface and collaborate with application administrators to translate business needs into technical requirements

  • Work with application vendors to address issues

  • Other duties as assigned


The following skills represent the minimum requirements to be considered for this position:

  • Bachelor's degree in Management Information Systems or a related study

  • Minimum five years’ experience as a Business Analyst or similar position

  • Demonstrated project delivery of cross-functional, technical projects that deliver business outcomes

  • Business Analyst experience with integrated CRM and ERP applications

  • Strong ability to influence and collaborate with a diverse set of teams and roles

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

  • Good understanding of the lead-to-order lifecycle

  • Experience with Salesforce and Salesforce CPQ

  • Obsessed problem solver

  • Good listener with low ego

  • Strong attention to detail

  • Excellent analytical and technical skills

  • Excellent written and oral communication skills

  • Excellent planning and organizational skills

  • Capable of working independently with minimal supervision


  • Competitive Salary
  • Bonus Plan
  • 401k Plan with Company Match
  • Stock Plan
  • PPO Healthcare Insurance Plan
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Paid Vacation & Holidays

About iland

iland has been in business for over 25 years, and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). iland differentiates itself and maintains its market leadership by investing heavily in its proprietary Cloud Console, which is an orchestration tool for its cloud services offered in the US, Canada, Europe, Australia, and Singapore. The result of this investment is a rapid development cycle with up to four product releases per year. We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:

  • Gartner Magic Quadrant "DRaaS" Leader: 2016, 2017, 2018, & 2019
  • The Forrester Wave "DRaaS" Providers: 2014, 2017, & 2019
  • Veeam Impact Partner of the Year: 2015, 2017, 2018, 2019, & 2020
  • Veeam Innovation Award: 2018, 2019, & 2020
  • Zerto Cloud Partner of the Year: 2016, 2017, 2019, & 2020
  • CRN Partner Program Guide Winner: 2018, 2019, & 2020
  • Best of VMworld 2018 Gold Award: 2018
  • Houston Business Journal #1 Best Place to Work: 2012 & 2013
  • Nine Lives Media Inc. Talkin’ Cloud 100: 2011, 2012, 2013, & 2016
  • Houston Business Journal Houston Fast 100: 2012 & 2013
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