Sr. QA Specialist

Over 100,000 businesses and millions of people use 1Password to protect their most important information, and we believe those people – and the companies they work for – shouldn’t have to choose between security and productivity. We see security as a human challenge, rather than a technological one. It’s hard work, but our mission has always been to ease the tension between security and convenience and help people navigate the digital world without fear or friction. Human-centric security is part of our DNA, but human-centricity is also the backbone of our culture. We encourage big ideas and new ways of working that help us to make the online world a safer place for everyone.

We are looking for a Sr. QA Specialist to join our growing QA team to help our engineering teams deliver software quickly without compromising quality. Using both hands-on testing and automation, QA Specialists provide continuous feedback throughout the development process ensuring quality is top of mind from design through delivery.

As a Sr. QA Specialist at 1Password, you’ll have the opportunity to lead a variety of projects and collaborate with teams across the entire company. You’ll look beyond proper functionality and work to ship features that truly delight 1Password customers. Whether you enjoy enabling enterprise customers with Unlock with SSO or thrive on the cutting edge helping build passwordless integrations, there’s no shortage of interesting projects in need of your expertise.

A typical day might involve working with your QA teammates to assign and prioritize testing projects, testing changes to a critical feature or function of 1Password, helping a development team design a test plan for a forthcoming feature, or exploring a new feature in search of usability issues. You’ll also have the opportunity to contribute to our new automation suite built on Playwright, if you have an interest in automation.

No matter your passion, you’ll be empowered to instill quality in a critical app used by millions of customers every day. Your work will play a key role in ensuring 1Password remains the world’s most loved password manager.

This is a Remote opportunity within Canada, US, UK or Netherlands.

What we're looking for:

• Considerable experience doing hands-on testing for web applications.
• Experience leading QA efforts on a project from initial design through delivery.
• Proficient at debugging, analyzing results, and producing detailed bug reports with steps to reproduce where possible.
• Good written and verbal communication, including the ability to articulate complex technical concepts to a variety of audiences.
• Track record of mentoring and coaching junior team members and empowering the team to be effective quality stewards. 

Bonus points for:

• Experience with end-to-end UI test automation, particularly using JavaScript or TypeScript.
• Experience with performance or accessibility testing.
• Knowledge of CI pipelines and experience implementing UI testing in CI environments.
• Experience using 1Password as a customer.

What you can expect:

• Work with a feature team to test, improve, and release new 1Password features.
• Iterate on and improve our QA processes to increase efficiency and visibility.
• Coordinate with product management, technical program management, and engineering to triage and prioritize new issues.
• Assist engineering and customer support in reproducing and documenting issues reported by customers and internal stakeholders.
• Opportunities to write automated tests and work alongside our Build and Release team to integrate automated testing into our CI pipelines.
• Collaborate with a passionate team of Quality professionals to ensure every 1Password release is the best it can be.